IMPORTANT: Does your order contain back-order or pre-order items? Please be aware that these will ship when they are in stock, and that any other items in the same order will ship at the same time. If you would like in-stock items sending in advance, please place separate orders. Expected shipping times are given on individual product pages wherever possible. Thank you!

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Important shipping info

We have provided both standard and tracked shipping services so that you may choose an option to suit your budget. We have very few issues with Standard Shipping, but understand that some people prefer a Tracked Service for peace of mind.

If you would like a tracking number for your order, please choose tracked delivery.  Your tracking information will be available via your account page a couple of days after your order has shipped (because we have to go back to the Post Office to retrieve it!) Once you have this number, it is up to you to follow your parcel and follow up with your local delivery service if necessary.

If you choose standard delivery, we will obtain proof of postage to you, but note that there is no tracking number. In the unlikely event that your order does not reach you, this is your responsibility and replacements cannot be sent.