The Little Red Tarot Shop is a one-woman show.
I take pride in providing fast, friendly and professional customer service but please be aware this is not Amazon! Each order is processed, packaged and shipped by me personally.
Shipping and delivery
Orders are sent by Royal Mail (UK) or Standard Air Mail (international). I will obtain proof of postage for your order, but please note there are no tracking numbers. If you would like a tracking number for your parcel, please include this in the ‘notes’ section at checkout and I will send a PayPal request for the additional cost.
When your order has shipped, you will receive an automated email from the Little Red Tarot Shop. If you do not see this within a few days of ordering, please check your spam folder before contacting me as they often end up here (especially if you are using Gmail)!
- UK orders should be received within one week of shipping (normally much quicker.)
- International orders may take up to three weeks of shipping (again, normally much quicker.)
Please note that shipping dates are estimates and cannot be guaranteed. If/when I am on holiday, a big red notice will be displayed throughout the shop, at checkout and on this page, letting you know when your order will ship.
If your country imposes an import tax on your items, it is your responsibility to pay this, not mine.
In countries where art, books or esoteric items are restricted or prohibited, please note that I cannot be responsible for parcels that are censored, delayed or destroyed. It is your responsibility, not mine, to know the rules in your country.
Returns, replacements and refunds
I am very happy to replace any item that is found to be faulty. Please contact me within 30 days of receiving the item A replacement will normally be sent out immediately. I pay postage.
If you have changed your mind and wish to return an item for a refund, you are welcome to do so provided it is unopened and in its original condition. Please contact me within 30 days of receiving the item. You pay postage.
Any enquiries about your order not answered above should be sent to firstname.lastname@example.org
Thank you so much for your custom!
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